Current Openings

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 Contact Center Agents are the frontline representatives of our company, providing exceptional customer service and support via phone, email, and chat channels. Responsibilities include addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Strong communication skills, problem-solving abilities, and a customer-centric approach are essential. 

Account Executives are tasked with overseeing the day-to-day management of client accounts, ensuring seamless execution of projects and services. Your responsibilities will include coordinating with various departments to fulfill client requirements, identifying areas for process improvement, and maintaining accurate records of account activities. 

 Virtual Service Technicians are key in delivering technical support and assistance to our clients remotely. In this role, you'll leverage your technical expertise to troubleshoot issues, provide guidance, and resolve customer inquiries via virtual communication channels. The VST Team will diagnose software and hardware problems, guiding customers through troubleshooting steps, and escalating complex issues as needed. 

 Contact Center Manager leads a dynamic team of customer service professionals. In this role, you'll be responsible for overseeing the daily operations of our contact center, ensuring exceptional service delivery and customer satisfaction. Your duties will include managing team performance, implementing strategies to improve efficiency and productivity, and fostering a positive work environment.